Returns and Refunds Policy
At PurO3, we stand behind our products and believe you will love them once you try them. That’s why we offer a 30 day 100% money-back guarantee. The PurO3 100% satisfaction guarantee covers a refund of the product purchase price and does not include original or return shipping. The return policy on the individual product page always applies over any other policy. Samples, bulk, and wholesale orders are not returnable.
If you received a damaged item, you must inform us within 30 days by starting a return.
If you would like to make a return, there are several ways you can do so:
Through your PurO3 account
Simply login to your account and find the order you need to return. Under the order status there will be a link that says Return Items? Click that and you'll be able to enter any needed information and submit it to us directly.
If you have any issues with your online return, feel free to contact us.
Notes about Coupons
Coupons can't be added after an order has been placed. If you have a code, make sure to enter it during checkout. Coupons do not apply to items on sale or packages.