- Returns & Terms
Returns & Terms
At PurO3, we stand behind our products and believe you will love them once you try them. That’s why we offer a 30 day 100% money-back guarantee. The PurO3 100% satisfaction guarantee covers a refund of the product purchase price and does not include original shipping. The only product not eligible for return is our samples and some full spectrum hemp products.
If you would like to make a return, there are several ways you can do so:
Through your PurO3 account
Simply login to your account, click on Completed Orders, find the order you need to return, and click Return Items. You'll be able to enter any needed information and submit it to us directly.
Via email, fax or phone
You may also send this information (your name, email, phone number, order ID, the product you want to return and why) via support ticket or call us at 1-888-742-3404.